
The instinct after a crash is to restore immediately. Resist it. A premature restore to the same broken environment will fail or leave you right back where you started. Take 5–10 minutes to understand what actually failed before touching anything.
The three categories of failure each require a different restore path: (1) application-level failure (bad deploy, corrupted upload, accidental database drop), (2) OS-level failure (corrupted filesystem, failed update, kernel panic), (3) hardware/provider failure (disk failure, datacenter outage, provider-side issue). Only categories 1 and 2 are recoverable by restoring to the same server — category 3 requires provisioning a new server and restoring to it.
If the crash was caused by a ransomware or malware attack, do NOT attempt to restore to a running system without first rebuilding the OS from scratch. Restoring data to a compromised environment reinfects the restore.
The restore method depends on what you backed up and what you need to recover:
Always extract to a staging directory first so you can inspect the contents before overwriting live files. The rsync approach is safer than cp -r because it preserves permissions and lets you do a dry-run with --dry-run first.
Never declare a restore complete until you have verified the site actually works:
/var/log/nginx/error.log or the application logcrontab -l for the web user)CloudStick stores backup archives in managed offsite storage accessible from the Backups section of your server panel. To restore, navigate to the server, open Backups, and select the archived backup you want to restore from. For database-specific restores, the Database Backups section lets you download a specific backup file by date and time to your local machine, then import it manually.
If you need to restore to a new server after a hardware failure, the process is: (1) connect a new server to CloudStick, (2) install the same stack, (3) create the databases and sites, (4) restore files and databases from the archived backups. The CloudStick agent installs automatically on the new server, preserving all dashboard management capabilities.


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